A Learning Platform for a
Fortune 500 Company
UX/UI • Product Design • Desk Research • Competitive Analysis
The project in
a nutshell
Designed and researched a custom course platform for a large organization, leading UX and coordinating with development to build an internal learning management system. The project’s success secured funding for future development phases.
Background & contribution
Background &
contribution
A major enterprise with 100K+ employees needed a fast, scalable training platform to upskill teams across engineering, maintenance, and mechanics. It had to have reusable components to accommodate both admins and students.
I focused on maximizing role flexibility, streamlining course structures, and ensuring delivery speed without compromising quality.
User Research
Findings
Given the tight timeline, I prioritized competitive analysis and rapid desk research to quickly gain domain knowledge and understand user expectations—accelerating strategic decision-making from day one.
If you're curious for more, feel free to dive in to the research paper I presented to the shareholders.
Key findings
95%
Of user actions are admin tasks like file handling and messaging.
39%
Instructors ranked better student communication as the top LMS benefit.
Competitive
Analysis Insights
✔️ Blackboard Learn incorporated different methods to help instructors effectively manage their course-related files & documents.
✔️ Coursera has a forum for each course to allow admins to share announcements for the students enrolled in a course.
✔️ Udemy allows their instructors to upload a wide range of material types, including links.
✔️ Google Classroom and Blackboard Learn meet the need for pushing out important information via their announcement feature.
Feature #1
Roled-based permissions
Admin
Student
🔐 In the same interface, depending on roles, user actions were either shown/hidden.
Feature #2
Content Management
Feature #3
Course Attendence
👀 Seeing the contents of a course and their materials can be done by both admins(previewing) and students(starting/continuing).
Feature #4
Announcements
Admin
Student
✍🏻 Admins can add announcements while both them and the students can pin certain posts and leave comments.
Feature #5
Knowledge Testing
👀 Admins can test students acquired knowledge in an easy manner.
Feature #6
Assignments
Admin
Student
✍🏻 Admins create assignments for students to turn in.
Read more of my work
